Why Alf Wright?

Though quality has been addressed through a series of informal systems and processes it has always been integral to the way in which our business is run. We believe in ‘fitness for purpose’ and ‘right first time’ and that our future lies in meeting and exceeding our customers’ expectations. As the business grew organically there was little opportunity to fully document the best practice which is inherent in our day to day activities. By ensuring that our skilled craftsmen have ownership of the processes we have been best able to ensure a consistent and effective outcome. We appreciate that documenting and not just understanding the sequence of operations and the key interactions between processes will enable us to better communicate and in turn improve. We regularly review the way in which products and services are delivered against the original specification and the adoption of a formal QUENSH (quality, environment, health and safety) management system to facilitate continuous improvement is under consideration as we seek full ISO 9000 certification.

About the company

After being made redundant twice in two years, Alf Wright decided to turn his situation into an opportunity and started the his own company, Alf Wright, in 1987. From a single 'man with a van', the company has grown in size and reputation. Now today, with over 25 employees, Alf Wright Property Maintance is your one stop shop for all maintenance work.

For a number of years Alf Wright Property Maintenance and the social housing sector have been working in partnership, transforming lives and revitalising neighbourhoods. Through focusing on customers and respecting the individual, we have adopted their values; developed key relationships, delivered more for less and worked in a cleaner, greener and safer way; sharing in the vision of effective partnership working.

We thought about linking you to a glossy brochure or a snazzy presentation to bring the point home but as we’re not another here today, gone tomorrow organisation, over promising and under-delivering it somehow didn’t seem fitting. Instead we thought that we’d take the opportunity to celebrate that quiet, constant support, delivered seamlessly for twenty years. That is our testament to true partnering and our toast to our client’s success.

We can look back on the lives transformed, the properties renovated, the communities empowered and the neighbourhoods revitalised. We can look back on a track record that has made our competitors envious, our clients delighted and our practices a benchmark.